Web Development Business Blogging Link Building Case Studies

I found the eyetracking study from Enquiro and Did-It unveiled last week at Search Engine Strategies and covered in Search Day fascinating. The aggregate heat map shown on the right (larger version here) shows where participants focused their eyes (and their attention) the most. As you can see, the first listing not only drew the most attention; the full listing was read more fully from left to right, than other listings.

Visibility drops the further down the search results you go, and clickthroughs drop even more markedly (as you can see from the graphs below). This got me thinking about Zipf’s Law. Zipf’s Law is applicable to Top Ten Lists, as Seth Godin explains, perhaps Zipf’s Law might be applicable to the SERPs (search engine results pages) too? (In general terms, Zipf’s Law states that being #1 is much, much better than being #2 which is much, much better than being #3 and so on. So dominating a Top 10 list is critical.) Although these graphs don’t follow Zipf’s Law exactly, nonetheless given this data I’d consider it foolish to be complacent if your search listings are not at the very top of the SERPs.

What is it about searchers that makes them so blind to relevant results further down the page? Is this due to the “implied endorsement” effect, where searchers tend to simply trust Google to point them to the right thing? Or is it just the way humans are wired, to make snap decisions, as Malcolm Gladwell insightfully explains in his new book, Blink? According to the study, 72% of searchers click on the first link of interest, whereas 25.5% read all listings first, then decide. My guess is that both effects (”implied endorsement” and “rapid cognition”) play a role in searcher behavior.

A few other important take-aways from the study:

1. 6/7 (85%) of searchers click on natural (”organic”) results (not 60/40 as the search engines and PPC (pay-per-click) vendors would have you believe).
2. The top 4 sponsored slots are equivalent in views to being ranked at #7 - #10 natural.
3. (corollary to #2): This means if you need to make a business case for natural search, then (assuming you can attain at least #3 rank in natural for the same keywords you bid on) natural search could be worth two to three times your PPC results.

In all, a superb research study. Great job Did-It, Enquiro, and EyeTools!

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Use this handy tool to check for inbound links to your site that the major search engines know about.

Enter a web site URL (for example “www.netconcepts.com”):
(Note: www.netconcepts.com and netconcepts.com returns different results!)

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The once neutral territory of the blogosphere is enticing corporates who have awoken to the fact that business blogging entails relatively low startup costs. It’s potential for ROI hasn’t been ignored either.

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1. The benefit of the internet to your circulation/audience development efforts, and how important it is to your company
2. How to use email to renew or acquire new subscribers
3. E-mail tests - what’s working, what’s not working
4. Search engine marketing - what are you using and how is it working
5. Banner ads - are they working, what have you changed, where do you have them
6. How has can spam effected your subscription efforts? How has it effected your list rental activities? How has it effected your use of outside lists for subscription promotion?
7. Web agents - are they still working?
8. Blogs - are they a source of names? How can we get subscription information onto a blog?
9. Email files - do you have separate files for circulation, web casts, eNL, or a combined database for all? Advantages and disadvantages for each.

Gloria Adams, Pennwell - Moderator
Laura Wilson, NEJM - Panelist
Sean Fulton, GCN Publishing - Panelist
Brian Klais, Netconcepts - Panelist

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There is an interesting and amusing thread over at SEW. A punter asks, on the surface, an innocent question as to why his mate’s site has dropped out of Google.

A bunch of the regulars offer some suggestions for possible problems, and then on the second page, GoogleGuy appears and really wades in, revealing the site is linking to some very bad evil affiliate spammers.

Interesting that GoogleGuy would take the time to do some research on the site. Interesting that SEW allow such specifics to be discussed. Interesting that a good number of other SEO’s didn’t catch the real problem. And amusing that the punter gets his butt kicked from very high up in such a public manner. At least he had the good grace to admit he’s been a bad boy.

The lesson here people, is to be careful who you link to and who they link to in turn. Reciprocal linking is bad, you don’t know who else they have requested a link from. And do you have the time and skills to research those link properly. It took GoogleGuy to find the real problem and a bunch of professional SEO’s missed it.

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Most companies don’t even realize their competitors are “eating their lunch” online - ranking higher in the search engines, getting more traffic, converting more visitors into buyers and enjoying better returns on their website investment. They simply don’t know how well their website is performing. And they are missing out on valuable e-business opportunities.

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Imagine an online ad that costs you nothing per impression, guarantees both a local and worldwide audience actively seeking your products and services, and offers 6 times the click-through rate of a banner ad… a search engine listing.

Search Engine Optimization (SEO) is the ultimate targeted, low cost and high return weapon in the e-marketer’s promotional arsenal.

Learn how to maximize your reach through the “organic” (unpaid) results in the search engines:

• Which search engines to target
• Keyword research tools and tactics
• Writing copy that “sings” to the search engines
• Benchmarking against your competitors
• Link building strategies that work
• Optimal search engine architecture
• Best practices to emulate
• Scams exposed
• Case studies - including the “inside scoop” on what worked and what didn’t
• Making your e-commerce or database-driven site “search engine friendly”
• Measuring the return on your search engine marketing investment
• Developing a search engine marketing plan
• Criteria for selecting a search engine marketing agency
• Online tools and resources

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“My job is to make my boss look good, and when SecureWorks hired Netconcepts for SEO I expected them to make me look good - and they definitely did.”

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